Privacy Policy

Privacy Policy for https://plumbingtodayknoxville.hotscoop.net

Introduction

Welcome to https://plumbingtodayknoxville.hotscoop.net (hereafter referred to as “Plumbing Today Knoxville” or “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, including but not limited to:

  1. Our online applications and services.
  2. Any products or services we offer through our platform.
  3. Interactions with users on our websites linked to this Privacy Policy.
  4. Communications initiated by us, such as emails, newsletters, phone calls, or text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our website. These entities have their own privacy policies governing user data, and we encourage you to review them before using any such services.

Processing Activities

This Privacy Policy outlines the types of personal data we process and the reasons for doing so:

  1. User Accounts: We collect information when you create an account with us, including your name, contact details, login credentials, and profile preferences.
  2. Payment Details: Securely store payment information used for purchases on our platform to facilitate transactions.
  3. Financial Information: Process data related to billing and financial records for accounting purposes and fraud prevention.
  4. Purchase History: Track your buying behavior, product preferences, and purchase frequency to enhance your shopping experience.
  5. Mobile Device Identifiers: Collect unique identifiers from your mobile device to improve app functionality and user experience.
  6. Location Data: Obtain your location information (with your consent) to provide personalized content and services.
  7. Feedback and Reviews: Gather your insights, feedback, and product reviews to enhance our offerings.
  8. Social Media Interaction: When you interact with us on social media platforms, we may collect data from those interactions to personalize content.
  9. Product Information: Record details about the products you view, search for, or purchase to provide relevant recommendations.

Personal Data Collection Methods

We obtain your personal data through various means:

  • Direct user input (e.g., registration forms, account settings)
  • Automated technologies (cookies, web beacons, and similar technologies)
  • Third-party sources (partners, payment gateways, analytics providers) who share data with us based on their respective privacy policies

Cookies

We use cookies to enhance your experience on our platform:

  • Strictly Necessary: These cookies are essential for the basic functionality of our website and apps.
  • Preference: Remember user preferences, language settings, and other customization options.
  • Analytics: Track site usage, analyze trends, measure performance, and understand user behavior to improve our services.

Users can control non-essential cookie preferences through our Cookie Manager, allowing you to customize your browsing experience.

Data Retention and Deletion

We retain personal data for as long as necessary for the purposes specified in this policy or as required by law:

  • Account information is retained until the account is active and may be stored after account termination for legal or record-keeping purposes.
  • Payment and financial data are kept secure for as long as needed to fulfill transactions, comply with tax regulations, and prevent fraud.
  • Purchase history and product information are typically retained for a period of 24 months post-purchase for analytics and service improvement.

Once the purpose for data retention is fulfilled or upon your request, we delete or anonymize the data in a secure manner.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Employing encryption for data in transit and at rest.
  • Engaging secure third-party processing partners who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

Plumbing Today Knoxville does not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Depending on Location)

In accordance with applicable privacy laws, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you and its disclosure details.
  • Rectification: Correct or update incomplete or inaccurate personal data stored by us.
  • Erasure (Right to be Forgotten): Ask for the deletion of your personal data, except where we have a legitimate reason to retain it.
  • Restriction: Limit our processing of your personal data under certain circumstances, such as contesting its accuracy or requesting a temporary suspension.
  • Portability: Receive your personal data in a structured, commonly used format, and transfer it to another controller.
  • Object: Object to the processing of your data for specific purposes, including profiling and direct marketing.
  • Non-Discrimination: You have the right not to be subject to automated decision-making that significantly affects you, or to profile or categorize you based on automated means.

To exercise any of these rights, please contact our privacy team via email at [email protected] or through written correspondence. We will respond to your request as quickly as possible and within the time frame specified by law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be prominently displayed on our website, and we encourage you to review it periodically for any updates.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data-related questions, please reach out to us:

  • Email: [email protected]
  • Address: Plumbing Today Knoxville, [Insert Address], Knoxville, TN, XXXXX

We value your trust in our commitment to privacy. This policy was last updated on [Date].